These Terms and Conditions are governed by the laws of the Hong Kong Special Administrative Region ("Hong Kong SAR").
Article 1 – Definitions
For the purposes of these Terms and Conditions, the following terms shall have the following meanings:
Consumer: a natural person, not acting in a professional or commercial capacity, who enters into a distance contract with the Seller.
Day: a calendar day.
Distance Contract: a contract concluded between the Seller and the Consumer using one or more means of distance communication, without the Seller and the Consumer being simultaneously present in the same physical location.
Distance Communication Technology: any means that can be used to conclude a contract without the Consumer and the Seller being simultaneously present in the same physical location.
Durable Medium: any medium that enables the Consumer or the Seller to store information in such a way that it remains accessible and can be reproduced in an unchanged form.
Contract for a Definite Period: a distance contract providing for the regular delivery of goods and/or services over a defined period.
General Terms and Conditions: these standard terms and conditions of the Seller.
Seller / Entrepreneur: a natural or legal person offering goods and/or services to Consumers at a distance.
Article 2 – Identity of the Seller
Contact email: hello@bees-jewels.com
Governing Law: These Terms and Conditions, and any contract concluded between the Seller and the Consumer, are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising from or in connection with these Terms and Conditions shall be submitted to the exclusive jurisdiction of the courts of Hong Kong SAR.
Name of the company: Fashionista Trends Limited
Company No.: 76195069
Address: 66 Chai wan kok street, Tsuen wan, Hong Kong
Article 3 – Applicability
These General Terms and Conditions apply to every offer made by the Seller and to every distance contract and order concluded between the Seller and the Consumer. The General Terms and Conditions shall be made available to the Consumer before the distance contract is concluded. By placing an order, the Consumer acknowledges and agrees that these Terms and Conditions, governed by the laws of Hong Kong SAR, apply to the transaction.
Article 4 – The Offer
If an offer has a limited period of validity or is subject to certain conditions, this shall be clearly stated in the offer. The offer shall contain a complete and accurate description of the products and/or services offered. Obvious errors or mistakes in the offer shall not bind the Seller. Illustrations, specifications, and other information included in the offer are for indicative purposes only and shall not give rise to any right to compensation or dissolution of the agreement.
Article 5 – The Contract
The contract is concluded at the moment the Consumer accepts the offer and fulfils the applicable conditions. Where the Consumer accepts the offer electronically, the Seller shall promptly confirm receipt of such acceptance by electronic means. As long as receipt of the acceptance has not been confirmed by the Seller, the Consumer may dissolve the contract. The Seller shall take appropriate technical and organisational measures to protect the electronic transfer of data and shall ensure a secure online environment.
Article 6 – Returns
All sales are final. The Seller does not accept returns or exchanges, and the Consumer is advised to check product details and sizing before ordering.
Article 7 – Damaged or Incorrect Items
If a product arrives damaged, or the Consumer receives an item other than the one ordered, the Consumer should contact the Seller with the order number and a photo of the item. The Seller will send a replacement free of charge. The Consumer does not need to send the item back.
Article 8 – Lost Shipments
If a shipment is lost in transit, the Consumer should contact the Seller, and the Seller will send a replacement free of charge.
Article 9 – Prices
During the period of validity of the offer, the prices of products and/or services shall not be increased, except for price changes resulting from changes in applicable tax rates. Price increases within 3 months of the conclusion of the contract are only permitted where required by statutory regulations or provisions. After 3 months, price increases are only permitted if the Seller has stipulated this and the Consumer has the right to terminate the contract as of the date the price increase takes effect.
All prices are inclusive of applicable taxes unless stated otherwise. International deliveries may be subject to import duties, customs charges, or additional fees imposed by postal or courier services, which are the responsibility of the Consumer.
Obvious pricing errors do not bind the Seller, and the Seller is not obligated to deliver products at an incorrect price.
Article 10 – Conformity and Guarantee
The Seller guarantees that the products and/or services conform to the contract, the specifications stated in the offer, and the reasonable standards of quality and usability, as well as applicable legal provisions in force at the date of the conclusion of the contract.
Any defects or incorrectly delivered products must be reported to the Seller in writing within 30 days of delivery. The warranty period corresponds to the manufacturer's warranty period. The Seller shall not be held liable for the suitability of the products for any particular purpose unless expressly stated.
The warranty shall be void in the event of self-repairs or modifications by the Consumer or third parties, improper use, exposure to abnormal or unsuitable conditions, or any breach of applicable instructions or regulations.
Article 11 – Delivery and Performance
The Seller shall process and fulfil orders for products with due care. The place of delivery shall be the address communicated by the Consumer to the Seller. Delivery shall take place within 30 days of the order, unless a different delivery period has been agreed.
In the event of delayed or incomplete delivery, the Consumer shall be notified no later than 30 days after placing the order. In such cases, the Consumer shall have the right to terminate the contract free of charge and, where applicable, to receive compensation.
Where a product is unavailable, the Seller may offer a replacement item of equivalent quality and value. The Consumer shall be clearly informed of the replacement upon delivery.
The risk of damage to or loss of products shall pass to the Consumer at the moment of delivery, unless expressly agreed otherwise.
Article 12 – Duration, Termination and Renewal
A contract of indefinite duration for the regular delivery of products or services may be terminated by the Consumer at any time, subject to the agreed termination conditions and a maximum notice period of one month.
A contract of fixed duration for the regular delivery of products or services may be terminated by the Consumer at the end of the agreed term, subject to the agreed termination conditions and a maximum notice period of one month.
A fixed-term contract shall not be tacitly renewed for a further fixed period, except in the case of subscriptions for newspapers, magazines, and periodicals, which may be tacitly renewed for a period of up to three months, provided the Consumer has the right to cancel within one month before the end of the renewal period.
For contracts with a duration exceeding one year, the Consumer may terminate the contract at any time after the first year with a maximum notice period of one month, unless such termination would be unreasonable.
Article 13 – Payment
Unless otherwise agreed, payment is due when the order is placed. For service contracts, this period begins after the Consumer has received confirmation of the contract.
The Consumer is obliged to notify the Seller immediately of any inaccuracies in the payment details provided. In the event of non-payment, the Seller shall be entitled, subject to applicable legal restrictions, to charge the Consumer reasonable costs as communicated in advance.
Your order will be processed by Bees Jewel, governed by the laws of the Hong Kong Special Administrative Region.
Article 14 – Complaints Procedure
Complaints regarding the performance of the contract must be submitted to the Seller in full and in clear terms within 30 days of the Consumer discovering the defect. The Seller shall respond to complaints within 30 days of receipt. If a complaint requires a longer processing period, the Seller shall send an acknowledgement of receipt within 30 days, indicating the expected time frame for a substantive response.
If a complaint cannot be resolved by mutual agreement, the dispute shall be subject to arbitration or the jurisdiction of the courts of Hong Kong SAR, in accordance with the governing law of these Terms and Conditions.
In the event of a justified complaint, the Seller shall, at its discretion, provide a replacement delivery or carry out repairs free of charge.
Article 15 – Governing Law and Jurisdiction
These Terms and Conditions, and all contracts concluded between the Seller and the Consumer, shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
Any dispute arising from or in connection with these Terms and Conditions, or any contract to which they apply, shall be submitted to the exclusive jurisdiction of the competent courts of Hong Kong SAR.
The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
Nothing in these Terms and Conditions shall affect the Consumer's mandatory statutory rights under the applicable consumer protection laws of the Consumer's country of residence, to the extent that such rights cannot be waived or limited by contract.
Article 16 – Additional Provisions
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the original intent.
The Seller reserves the right to amend these Terms and Conditions. Any amendments shall be published on the Seller's website and shall apply to orders placed after the date of publication.
These Terms and Conditions are governed by the laws of the Hong Kong Special Administrative Region. Your order will be processed by Bees Jewel in accordance with Hong Kong SAR law.